Global Interface Assessment Tools for Effective Cross-Cultural Awareness

How We Do It: Consulting Tools

Thorough needs assessment guarantees that Global Interface programs will meet precise client requirements. In addition to comprehensive needs assessment questionnaires that are completed by participants prior to a training program or delivery of a service, we examine the following informally or in the context of an Assessment Centre:

Situational factors pertinent to the assignment, including cultural toughness, communication toughness and job toughness
Cultural sensitivity and adaptability
Differences between personal and cultural values
Family factors

Part and parcel of training program design is our recommendation on the rigour, duration, methods and content of development activities, based on our professional judgement and with reference to a range of consulting tools.

Global Interface is licensed to administer and interpret the following assessment tools:

Overseas Assignment Inventory (OAI)

A self-response questionnaire that examines 14 attitudes and attributes correlated with successful cross-cultural adjustment and performance. Used together with a behavioural interview, the OAI provides essential input to the expatriate selection process and helps expatriates raise their awareness of a number of important adaptation issues.

Intercultural Development Inventory (IDI)

Designed to provide useful and valid information regarding respondents' orientation toward cultural differences and their readiness for intercultural training and development. Used in conjunction with training, the IDI is a highly reliable, valid, cross-cultural measure of intercultural sensitivity applicable to a variety of groups of people from different cultural backgrounds.

Trompenaar's Seven Dimensions of Culture and Corporate Culture Profiles

By means of a questionnaire developed by Dr Alfons Trompenaars, individuals receive their own cultural profile on each of seven dimensions of culture that then can be compared with the cultural profile of any other group or individual in an expanding database of over 50,000 managers.

Objective Job Quotient System (OJQ)

A computer-assisted tool that provides cross-culturally appropriate 360° feedback to evaluate and rank employee performance. The OJQ uses multiple raters and "scaled direct comparisons", providing greater reliability and validity.

PO Box 888 DRUMMOYNE, NSW 1470 Tel: (612) 9181 1511 Fax: (612) 9181 1533
Email: info@globalinterface.com.au Website: http://www.globalinterface.com.au